Sunday, July 31, 2011

Windows Problem Steps Recorder to record your step-by-step procedures

Tech support calls are a pain. If you’re having computer problems, don’t get stuck on an endless phone call trying to explain the difficulty. Run Windows Problem Steps Recorder to save a step-by-step history of what you’re doing so you can share it with a friend or tech support pro.

  1. Type PSR in the Start menu search box to find and run the recorder.
  2. Then go through the steps that lead to your problem.
  3. PSR will record a screenshot of each step, logging everything you type and click. When you’re finished, click the Stop button and save the file.
  4. E-mail the archive to someone who’s better informed for a solution.

Note: This resources can also be used to make quick-and-dirty tutorials.

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